Returns & Exchanges

At The Pandemonium Institute, we want you to be completely satisfied with your avant-garde fashion; if your purchase doesn't fit your aesthetic, you can return or exchange items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack the unworn items in their original packaging, ensuring all designer tags and security seals remain intact.

3

Label and Ship

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

4

Processing and Refund

Once our quality control team inspects the return, your refund or exchange will be processed within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing